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No Margin,No Mission?A Field Experiment on Incentives for Public Services Delivery
Incentives Non-Monetary Rewards Intrinsic Motivation Motivation and Incentives Employees
2015/5/13
A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals t...
An economic approach to the measurement of growth in the output of public services
economic approach measurement of growth output of public services
2009/11/3
This article explores the application of economic theory to the measurement of growth in public service output. This approach is designed to take account of changes in the quality of the output. The a...
Terminology and Ad hoc Interpreters in Public Services. An Empirical Study
Terminology Public Services Interpreting Community Interpreting Multicultural Communication Institutional Conversation Analysis Ethnography Migration Doctor-Patient Interaction
2009/9/3
Terminology is part of our lives. It is found in every written document from specialised texts addressed to experts, to any written piece addressed to the general public. It can also be found in oral ...
There is a great danger of automation of the status quo, by this I mean automation of existing processes, procedures, and institutional arrangements. By contrast, for at least the past 25 years, inno...